In my day to day, I talk about the General Data Protection Regulation (GDPR) more than any other data privacy law, and for good reason.
This piece of legislation became applicable in Europe in 2018 and almost immediately changed how businesses collect and process personal information worldwide — it most likely even impacts yours.
Its goal is to protect the privacy rights of individuals in the European Union (EU) and European Economic Area (EEA) by giving them control over how their personal data gets used online.
To achieve this, the GDPR outlines several rules and principles businesses must follow, or they risk receiving hefty fines, not to mention an onslaught of bad press.
To help make it easier for the everyday business owner to understand the ins and outs of the regulation, I created this GDPR summary where I explain its legal scope, who it protects, what you need to do to comply with it, and the potential costs of violating the world’s strictest data privacy law.
To start with our GDPR overview, I’m going to go over what it is, and then examine its compelling history.
I like to describe the GDPR in two ways. It’s a data privacy regulation from Europe that grants rights and control to individuals in the EU/EEA over their personal information. But it also sets specific rules and principles businesses worldwide must follow to process that precious data legally.
The GDPR created a consolidated data protection legal framework across all European Union member states, plus Iceland, Lichtenstein, and Norway, which are part of the EEA single market.
When describing this regulation to business owners or representatives of the latter, I’m careful to remind them that it prioritizes the individual rights of data subjects — aka, the people whose information is collected by entities, irrespective of whether this is performed offline or online — above all else, and it holds businesses accountable for data leaks and breaches.
The GDPR has an interesting, perhaps even tumultuous, history that I’ll briefly touch upon before discussing its specific legal requirements.
Implementing the GDPR signaled a turning point for privacy protection in our current, somewhat new digital era of big data.
While European leaders initially approved the GDPR in 2016, it became applicable on May 25, 2018, allowing EU member states and businesses worldwide two years to prepare for it.
Two years sounds like lots of time to prepare. However, many organizations remained unclear about the GDPR requirements and whether and when they needed to follow them.
This uncertainty — and lack of preparation — put them at risk of significant fines for noncompliance (I’ll talk about the financial risks of violating the GDPR later in this guide).
The regulation replaced the EU’s Data Protection Directive (DPD), which had been in force since 1995.
Of course, the data environment looked significantly different in the mid-90s than in 2016. The World Wide Web was still young, and smartphones didn’t live in the pockets of nearly every consumer.
The DPD had been implemented separately by EU and EEA member states and varied significantly between jurisdictions. In contrast, the text of the GDPR was directly applicable, affecting all EU member states, and its language better reflects modern data collection practices.
In fact, the GDPR has even been used in an attempt to regulate artificial intelligence (AI) technology in countries like Italy — in 2022, the Italian supervisory authority fined Clearview AI €20 million for storing biometric and geolocation data without having a proper legal basis for doing so under the GDPR (IAPP).
The regulation continues to inspire other regions worldwide to adopt laws with similar data privacy principles, proving that it will undoubtedly have a lasting impression on all of our lives.
Read our data privacy explanation for businesses for more information on data privacy principles.
I find that most business owners are surprised to learn how broad the scope of the GDPR is.
The GDPR applies to entities and businesses around the world that process personal data and target EU/EEA data subjects — directly or indirectly — in either of the following ways:
This application means businesses operating outside of Europe may fall under its legal threshold as either data controllers or data processors, a distinction I’ll discuss shortly.
I also find it interesting regarding the inclusivity of who it covers. The GDPR protects individuals in the EU or EEA, regardless of nationality or citizenship status, and refers to them as data subjects, as explained in Chapter 1, Article 3 of the regulation.
Now that you know the GDPR basics, I suggest you familiarize yourself with the legal definitions of several key phrases used in the regulation to help simplify your compliance process.
In the table below, I show you the definition of those essential words as it appears in the GDPR and provide a simplified version of the meanings.
Term | Precise Legal Definition | Simplified Definition |
Personal data | “… any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;” |
I’ll keep using these terms throughout this GDPR guide, so feel free to refer back to the definitions whenever necessary.
Violating the GDPR leads to hefty fines and public scrutiny. And trust me, you don’t want to end up on our list of the biggest GDPR fines of all time.
Additionally, authorities can issue a public reprimand or restrict the undertaking of data collection activity, like banning a company from processing the information of GDPR subjects. Such restrictions can be imposed on a temporary or permanent basis.
The first significant GDPR penalty (approx. €50 million) was issued in January 2019 and didn’t stop there — the regulation has currently amassed a total of €4 billion ($4.5 billion) in fines overall. Yikes.
In the following sections, I’ll cover the GDPR’s take on several vital topics, including:
The text of the GDPR (Chapter 2, Article 5) outlines seven core principles that entities must follow to process personal data legally.
Those principles are:
But I find that most businesses don’t always understand what the purpose of the GDPR is and what these core principles mean or what they refer to regarding privacy compliance. So I’ll take the time to explain each one to you.
According to the GDPR, all data processing performed by any entity must be legal, and you must process the information collected fairly and in the best interest of the data subjects concerned.
This means businesses cannot mislead users about their data processing purposes or activities.
Instead, you must transparently inform your users about what information you collect from them, your legal basis for doing so, and how it gets used — including if you share it with any third parties and what their rights are.
Under the GDPR, businesses must collect and process personal data only for the purposes they explicitly specified to the data subjects concerned. That means that you shall not process the personal data beyond such purposes unless further processing is considered compatible with the purposes for which the personal data was originally collected. This is known as a purpose limitation.
You must make the purpose of processing clear from the start, record it in some way, and it can only change if you re-obtain consent from your users.
However, archiving data for the public interest, scientific or historical research purposes, or statistical purposes is not reliant on purpose limitations as long as you follow all provisions outlined in Chapter 9, Article 89 of the GDPR.
Businesses that fall under the jurisdiction of the GDPR can only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes outlined to the data subjects for the data processing.
In other words, you should only collect the data required for the stated processing purpose — you can’t just make up any reason you want for collecting as much data as possible.
The practical implementation of this principle requires applying two concepts: necessity (i.e., is the data processing necessary?) and proportionality (i.e., is it proportional?) to the personal data processing.
According to the GDPR, you must take reasonable steps to ensure the personal data you collect is accurate and up to date, wherever necessary. This action is required because there are obvious risks to data subjects if inaccurate information is processed.
Therefore, businesses must also take every step possible to correct or rectify inaccurate data without undue delay (within reason, of course).
The GDPR clearly states that businesses shouldn’t keep personal data for longer than necessary concerning the purpose for which the data was initially processed. This is known as storage limitation.
The only exception is for archival purposes concerning the public interest, scientific or historical research, or statistical purposes, in which case you may store the data for longer periods as outlined in Chapter 9, Article 89 of the GDPR.
Under the GDPR, your business must take appropriate technical and organizational measures to protect personal data from unauthorized or unlawful processing, accidental loss, destruction, and damage. To put it simply, you must avoid the risk of encountering data leaks or breaches.
Being irresponsible with the personal data of data subjects may get you into trouble!
The GDPR may hold businesses financially accountable if they fall victim to such a cybercrime due to inadequate security measures that would prevent or contain a serious personal data breach.
What’s more, you must notify the applicable data protection authority about any leaks or breaches without undue delay, but not later than 72 hours from the moment you became aware of such data breach. If the data breach is likely to result in a high risk to the rights and freedoms of the data subjects, you will also have to inform the data subjects about the data breach without undue delay.
Because of this core principle, your business must take appropriate security steps to ensure, where possible, that the data that you process is anonymized, encrypted, or at least pseudonymized. These measures will decrease the likelihood of a serious data breach.
Accountability is one of the most important principles under the GDPR.
According to the GDPR, organizations must demonstrate that they comply with the previous six principles I just covered, known as the principle of accountability. The idea is that organizations must be responsible for collecting and processing information about people.
They need to take ownership and care of it throughout the data lifecycle. By doing so, the organization can be held accountable for its actions and inactions.
So if you assume you’re GDPR-compliant but can’t prove it, you’re technically not following the regulation.
Some ways you can prove that your business is compatible with the GDPR include:
The GDPR describes something called Privacy by Design and by Default or PbD, which really just means you should focus on building data protection into the very core of your business from the design stage throughout the entire lifecycle of the processing activity.
By making data protection an essential component of your business, you can better anticipate risks and data breaches before they may occur. Thus, you can offer individuals a more secure environment and trust in your business.
I often tell companies that this is like a guarantee to your customers that you keep the safety and security of their personal information in mind when planning out your data collection and processing protocols.
PbD is not a new concept in the data protection sphere. However, the GDPR makes it an official legal requirement regarding data subjects within the EU/EEA.
You must make data integrity a part of each product design stage and proactively keep it in mind throughout all facets of development.
If your business treats data security as an afterthought, our guide to Privacy by Design principles and best practices can help improve your privacy integrations.
To lawfully process personal data under the GDPR, you must state your legal basis for each category of information you use.
The GDPR outlines the following legal bases as compliant reasons for data processing:
Ensure you clearly explain and prove your legal basis for each type of personal information you collect in a GDPR-compliant privacy policy.
It’s important to highlight that there is no hierarchy between the legal bases except for “Legitimate interest,” which shall only be used as a last resort when no other legal basis can be relied upon.
Moreover, you must determine the lawful basis before processing personal data. It’s important to get this right the first time. Switching the legal basis is likely to be inherently unfair to the data subjects and may lead to breaches of accountability and transparency requirements.
Consent is one of the legal bases for processing personal data under the GDPR, but your business must be able to demonstrate several specific conditions outlined by the regulation.
The GDPR defines valid consent in Chapter 1, Article 4, and to help you understand this definition a little better, I’ve broken it into its essential parts:
The GDPR outlines conditions for consent in Chapter 4, Article 7, which you must meet to use consent as a valid legal basis for processing data.
Those conditions include:
The information must be accessible and written using language the average person can understand. Users should know what they’re agreeing to, and the use of their data must not go beyond what was specified.
To describe consent under the GDPR in a nutshell: endless pages of legalese and pre-checked boxes don’t cut it anymore.
Our guide to GDPR consent explains this contentious issue in more detail.
According to the GDPR, businesses are responsible for keeping personal data safe from cybersecurity breaches or leaks, which would lead, in particular, to unauthorized access, unavailability of personal data, or loss of integrity.
It also states that entities should only store the information as long as necessary to complete the initial purposes presented to the data subjects.
It’s up to you to consider the risk level of the data you’re collecting and apply the appropriate safeguards while considering the implementation costs and the nature, scope, context, and purposes of the processing.
However, Chapter 4, Article 32 of the GDPR recommends taking the following measures:
According to Chapter 4, Article 37, you need to appoint a DPO if:
Some questions may arise out of the conditions listed above.
Appointing a person to oversee all data-protection-related procedures is key to achieving GDPR compliance.
DPOs are not personally responsible in case of non-compliance, and they must be independent when carrying out their work. DPOs must also have a direct line of communication to the higher management, e.g., to the company’s CEO.
You may have to assess certain risks in advance if your data processing — whether you use new technology or due to the nature, scope, and context of the processing activity — results in a high risk to the rights and freedoms of data subjects.
You should therefore pay close attention to this aspect of the GDPR.
Your business must perform a Data Protection Impact Assessment (DPIA) as outlined in Chapter 4, Article 35 of the regulation, and seek advice from an appointed Data Protection Officer (DPO) to process highly sensitive data.
If the DPIA determines that processing the data is too high risk for the rights and freedoms of the data subjects, you must consult a supervisory authority as outlined in Chapter 4, Article 36.
Businesses must follow several requirements to comply with the GDPR adequately. I’ve broken them into steps to help simplify the process for you.
When starting, I suggest you take the time to run a privacy audit on your website or company, in general, so you know all the personal data it’s collecting from users.
You should further determine the categories and types of data you collect and the legal reasons for doing so.
Get ready to write this all down; it must go in a privacy policy that you present to your data subjects wherever data processing occurs on your site. Equally important, this information will allow you to map all your data, which you may need later to create your records of processing activities per Article 30 of the GDPR.
This step only applies if consent is one of the legal bases you use for processing personal data, which admittedly is most businesses. But it’s still worth knowing, so I suggest not skipping this section.
To legally ensure you’re following all GDPR consent requirements, you must:
Make it easy on yourself and use our Consent Management Platform to help you do the above and more.
You must present a privacy policy to your data subjects when you obtain personal data from them, and it needs to include specific details outlined in Chapter 3, Article 13 of the GDPR.
Those details include:
If you rely on any third parties to process data on your behalf, they become the data processor, and your business remains the data controller, and you’ll both need to sign a GDPR-approved contract.
You must also ensure that the data processor you are about to engage in provides sufficient guarantees to implement appropriate technical and organizational measures to safeguard the personal data entrusted to them.
Businesses commonly use a Data Processing Agreement or DPA to meet these guidelines, outlined in Chapter 4, Article 28. You must require the third-party data processor to:
All businesses under the GDPR must securely store and protect personal data, but companies that collect data on a large scale or process high-risk categories of data must also employ a DPO and complete the DPIAs I covered in this guide.
Nonetheless, I want to remind you that the appointment of a DPO and the performance of DPIAs is seen as good practice for your accountability under the GDPR, even if you don’t process large-scale or high-risk categories of personal data.
GDPR compliance is different for every company because everybody uses unique data processing practices.
The rules of the GDPR affect users by giving them more rights and control over how their data is used. It also guarantees that businesses will inform them promptly if their information is compromised.
Let’s discuss both of these in more detail.
The GDPR gives data subjects the following rights in Chapter 3, Articles 12 – 23:
This regulation is also one of the primary reasons you see consent banners popping up with links to detailed cookie policies and privacy notices.
Fun fact: after its effective date, the use of pop-up consent banners increased across Europe by 16%.
People like to complain about the abundance of these pop-up banners, but personally, I don’t mind them.
I like having the choice over how my personal information gets used, and clicking a button repeatedly on the internet doesn’t feel like that big of a nuisance, if you ask me.
The GDPR requires businesses to notify the appropriate supervisory authority and, under certain scenarios, the data subjects concerned if their personal data gets compromised by technical errors or other data breaches.
In my opinion, this is one of the most critical impacts introduced by the GDPR as it holds companies accountable for their security practices — or lack thereof — while giving users greater peace of mind.
According to Article 33 of the text, businesses have 72 hours to inform the appropriate supervisory authority after discovering a breach.
The notification to the supervisory authority must include details about the nature of the breach, the probable consequences, and the measures the controller plans to take to mitigate the harmful effects.
The data subjects themselves must then be notified “without undue delay” if the data breach is likely to result in a high risk to their rights and freedoms. This is further described under Article 34 of the GDPR.
The GDPR provided a template for how data privacy legislation considers territorial boundaries in a digital world, essentially changing the privacy landscape across the globe.
The GDPR has an extraterritorial scope, meaning its rules apply beyond traditional territorial borders. This is why businesses in other countries must follow the GDPR requirements despite being outside the EU or EEA if they provide services to data subjects in the EU/EEA, even if this is free of charge or they are monitoring their behavior, e.g., profiling.
In just five years, over 100 countries have implemented new data protection laws to regulate the flow of personal data, with more legislation to come, many of which directly parallel this European regulation.
Use our global privacy laws infographic to learn the scope of other new legislation that may affect you.
Lots of U.S. companies are impacted by the GDPR because, despite being located in America, they fall under the legal threshold of the regulation and must comply with all of its guidelines.
In the early days of the GDPR, I remember some US companies taking a tentative approach to targeting advertisements for European users. In contrast, others chose to cut off their EU/EEA customer base entirely.
But years later, it turns out those who tried to comply remained stronger, especially when the California Consumer Privacy Act (CCPA) entered into force in 2020 — a state law with privacy measures inspired by the GDPR, followed by Colorado, Connecticut, Indiana, Iowa, Montana, Tennessee, Texas, Utah or Virginia.
The U.S. now has several privacy laws passed in different states, with more bills on the horizon.
Now is the ideal time for businesses to become more familiar with how the GDPR affects the U.S. and implement a global data security strategy.
Use interactive map of U.S. data privacy laws to keep track of all current privacy laws in the U.S.
With the GDPR leading the charge to regulate data flow, I believe the future of privacy will be shaped by those who prioritize data protection today.
Data has immense value to businesses, but consumers and government entities alike increasingly call upon companies to safeguard that data’s source and ensure privacy is taken seriously — or face the consequences.
Just take a look at some of the alarming data privacy statistics emphasizing that consumers expect more transparent privacy practices from businesses moving forward:
After years of lack of transparency regarding data privacy, it’s evident that customers are demanding more thorough protection of their personal information, even those in territories like the US, which falls outside the GDPR scope.
Whew, that was a lot of information. But believe it or not, there’s still more to learn about the GDPR. So below, I answer some of the most frequently asked questions Termly gets about the regulation.
The seven principles of the GDPR are:
The U.S. doesn’t have a federal law equivalent to the GDPR. But political leaders are currently debating over the American Data Privacy and Protection Act (ADPPA), which would be the first.
Some state laws share similarities with the GDPR, including the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (CDPA).
See our CCPA vs. GDPR infographic to understand the differences between these policies better.
The main focus of the GDPR is to protect the data privacy of individuals within the EU/EEA uniformly so each member state doesn’t need to create its own data protection measures, producing regularity in the laws across the Union.
The key points of the GDPR include granting rights to data subjects in the EU/EEA to access, amend, correct, rectify, object, or delete their personal information, and obliging businesses to only process personal data as necessary for specific legal purposes, with privacy by design and by default (PbD) built into every part of the process.
The GDPR defines personal data in Chapter 1, Article 4 as information relating to the identity of a natural person, either directly or indirectly, and includes details like:
According to the legal definition as it appears in Chapter 1, Article 4 of the GDPR, all of the following actions count as processing personal data:
Congratulations, you’ve made it to the end of my comprehensive GDPR overview! You now know what the GDPR is, who it applies to, how it protects the privacy of data subjects, and its impact on the rest of the world.
More importantly, you’re ready to set your website up for full GDPR compliance.
Why not simplify the entire process for your business?
Termly can help!
Teo is a Data Privacy Specialist and experienced Data Protection Officer (DPO) who is passionate about helping companies meet their data protection obligations. He has an experience of more than seven years as a DPO for an international organization active in 50 countries and based in Brussels, Belgium. Teo is a Certified Information Privacy Professional/Europe (CIPP/E) and Certified Information Privacy Manager (CIPM) with the International Association of Privacy Professionals (IAPP).